Job Listing

Our agency is looking for two motivated people to fill our Personal Lines Customer Service Representative positions. Experience in the insurance field is preferred but not required. Training can be provided.

Наша агенція шукає мотивовану людину яка розмовляє українською та російською мовами на посаду працівника в сфері співпраці з клієнтами. Досвід роботи в галузі страхування бажаний але не обовязковий. Навчання буде надано.

Customer Service Representative / Account Manager
 - Job Details

Four Star Insurance was founded in 1954 and is a leading insurance agency in the Cleveland Ohio area. We are family owned and operated. We are searching for a personal lines customer service representative / account manager to join us in our Parma office.

Job Responsibilities

  • Fielding Phone Calls.
  • Creating a relationship with customers.
  • Processing Payments.
  • Working directly with customers to make policy changes.
  • Creating activities to document the conversations between the agency and the client.
  • Shopping insurance renewals for customers to ensure they have the best rates and coverages.
  • Quote new business and cross-selling additional lines of business.

Education and Experience

  • 1 to 2 years' experience preferred but not required.
  • Property and Casualty Insurance License preferred but not required. The agency can help the right candidate obtain their insurance license.
  • High School diploma or equivalent required.
  • The right candidate will have the ability to multitask, work well with fellow employees, be self-motivated and have excellent phone skills.
  • Foreign Language not required but beneficial (Ukrainian or Russian).

Valuable Employee Benefits

  • Competitive salary based on experience.
  • 401k
  • Health Insurance
  • Dental
  • Short Term disability
  • Paid Time Off
  • Free continuing education
Thank you!